SALES ASSOCIATE, FULL AND PART-TIME
1. Statement of the Job:
2. The Duties and Responsibilities are:
A. General Management
¨ Observes shift operating hours at all times, as assigned by the Store Manager.
¨ Performs specific tasks as assigned by the Store Manager in a timely manner, understanding, complying, and enforcing company policies as well
¨ as safety regulations, local, state, and federal regulations.
¨ Assists the Store Manager in seeing that the store maintains a store-inspection grade of at least 85% on the store inspection report.
¨ Gives all customers prompt and courteous service and handles customer complaints in a professional and helpful manner.
¨ Follows the work schedule as posted and reports to work on time, unless a change is arranged with Store Manager.
¨ Stays familiar with the Company Price Book, Operations Manual, and bulletins.
¨ Ensures Store Manager is made aware of all sales, cash, or operating discrepancies.
¨ Follows the established dress code and grooming policies of the company.
¨ Operates shift within company guidelines to achieve sales and profit.
¨ Prepares a shift-change report at the completion of shift in accordance with company guidelines.
¨ Properly clocks in and out to accurately reflect all hours worked, and signs the time sheet at the end of the week verifying all hours worked.
¨ Notifies Store Manager of any discrepancies in the operating results on the shift report, or cash over/short in excess of $5.00, within 24 hours of
¨ Assures proper sale and accounting for money orders during shift.
¨ Assures proper sale and accounting for Lotto/Lottery Tickets during shift.
¨ Understands the cash register functions and rings all sales as directed by Store Manager.
¨ Accurately posts markups and markdowns, store use of merchandise, voids, over-rings and no-sales, any bad-merchandise write-offs, within
¨ Understands and follows established gasoline operations and maintenance.
¨ Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance.
¨ Reads and follows through on store bulletins, e-mails, memos, and newsletters, relaying information to Store Manager and other employees.
Seeks answers and information when questions arise, and documents information on appropriate forms.
¨ Shares the responsibility for controlling the inventory on the shift or in the store.
¨ Follows company policy with regard to excessive cash in registers, change box and safe security, as directed by Store Manager.
¨ Completes a shift-change report at the end of shift as directed by Store Manager.
¨ Follows correct vendor check-in procedures as directed by Store Manager.
¨ Protects company assets at all times.
¨ Recognizes the causes of inventory shrinkage and works effectively to control loss and increase profits.
¨ Keeps coolers, drink boxes, store shelves, and displays fully stocked and fronted at all times.
¨ Properly cleans and maintains equipment and readies high-margin products such as coffee, fountain drinks, etc., as directed by Store Manager.
¨ Uses correct pricing as listed in the price book or grocery catalog for all merchandise.
¨ Uses suggestive selling techniques as directed by Store Manager.
¨ Conducts themselves in a professional manner. Displays a positive attitude, speaks highly of the company in the presence of customers or other
employees, and keeps all information in the store confidential.
¨ Knows the merchandise which the store carries and is aware of store promotions. Knows procedures for stocking merchandise.
¨ Understands the importance and implementation of overall store cleanliness, inside and outside.
¨ Keeps store floors clean at all times, with specific responsibility being assigned by the Store Manager.
¨ Checks refrigeration equipment for proper performance a minimum of one time per shift.
¨ Cleans windows, floors, shelving, counters, restrooms and gas pumps to ensure they remain clean at all times.
¨ Immediately advises Store Manager of any maintenance problems.
3. The Requirements For the Job Are: (“Essential functions” of the job)
¨ Be able to read, understand, and write the English language at the eighth-grade level;
¨ Be able to perform arithmetical calculations at the eighth grade level in order to be able to make change, complete shift reports, and account for
numbers of a variety of products during vendor check-in;
¨ Have sufficient visual ability to check identification and process money orders;
¨ Be able to read and understand instructions for operating electronic cash registers and other equipment;
¨ Be able to lift up to 50 pounds, carrying cases of milk cartons and soft drinks, beer and juice containers, etc. at least once per shift;
¨ Be able to stock shelves and coolers;
¨ Be able to react to a fire by lifting a fire extinguisher weighing 10-20 pounds and moving it to the fire area;
¨ Be able to bend in order to pull up a metal plate weighing 20 pounds;
¨ Be able to tolerate exposure to gasoline fumes and cleaning products;
¨ Be able to climb a ladder to clean windows, change gas prices, and to change light bulbs;
¨ Be able to speak and understand English, including the ability to hear the spoken word;
¨ Be able to sweep and mop floors, dust shelves, and lift and carry out trash containers and place in an outside bin;
¨ Be able to clean the parking lot and grounds surrounding the convenience store;
¨ Be able to enter and work in a cooler at a temperature of 35 to 45 degrees up to 30 to 60 minutes at a time.
¨ Be able to stand during shift, to bend, stretch, and squat.
The list of
Requirements, Duties and Responsibilities is not exhaustive but is merely the
most accurate list for the current job.
Management reserves the right to revise the job description and to
require that other tasks be performed when the circumstances of the job change
(for example, emergencies, and changes in personnel, workload or technical
development). All employees of Git