Git‘
Job
Description – Store Manager
(Reports to
Area Supervisor)
I.
Statement of the Job
The manager is responsible for store appearance and store operation
that reflect company standards and image.
In addition to being responsible for store appearance and operations,
the manager is responsible for presenting the Git ‘
II.
The Duties and Responsibilities Are:
A.
Employee Relations:
1.
Interview, hire, and train
the best possible associate for every store position.
2.
Maintain an adequate staff.
3.
Process required employee
information and all paperwork on a timely basis (sent to corporate office
within three (3) days of hire).
4.
Proper work scheduling and
use of allocated hours.
5.
Maintain accurate personnel
files on each associate.
6.
Supervise employees in a
fair, consistent and impartial way in accordance with E.E.O. guidelines and
consults with supervisor if unsure.
7.
May terminate employees for
flagrant violations of company policy or after consultation with supervisor in
instances involving poor job
performance or similar situations.
8.
Ensures compliance with
company dress codes in areas of personal appearance, cleanliness, and uniforms
for themselves and store
employees at all times.
9.
Promotes teamwork between
store employees, supervision and staff.
Conducts store meetings for employees regularly (at least quarterly).
10. Delegates tasks to Assistant Manager and
responsible personnel as necessary.
11. Conducts him/herself in a professional
manner, speaking highly of the company in the presence of other employees,
vendors, and customers.
B.
Communications:
1.
Be available for “on call”
and have access to a telephone at all times.
2.
Relay information from
supervisor to all store employees.
3.
Advise supervisor of
significant events affecting the store.
4.
Keep all store information
confidential.
C.
Accounting:
1.
Operate the cash register
accurately and according to company policy.
2.
Prepare and/or assure that
bank deposits are made according to company policy.
3.
Prepare and/or assure that
all accounting records are completed accurately and on a timely basis.
4.
Control company funds:
a.
Expenses
b. Cash
c.
Inventory
d. Equipment/Supplies
e.
Money Orders
f.
Lottery Tickets
g.
Tank Inventories
D.
Merchandising:
1.
Order merchandise and
maintain proper gross profits
2.
Check competition prices
3.
Maintain build to sheets
4.
Ensure that correct pricing
is maintained and that merchandise is rotated, clean and in date code.
5.
Is aware of and assists with
all promotions according to the marketing planner, displaying advertising
material, window banners and displays
on a timely basis.
6.
If applicable, understands
pizza and/or fast food operations.
E.
Customer Relations:
1.
Assure that each customer
receives prompt and courteous service.
2.
Handle customer complaints
in a professional and helpful manner.
3.
Use suggestive selling to
improve sales.
F.
Store Conditions:
1.
Maintain Git
‘
2.
Ensure that each shift
maintains store cleanliness and that equipment maintenance meets company
standards or is reported to the proper
person for repair or replacement immediately.
G.
Security:
1.
Follow company policies,
including but not limited to vendor check-in policy to ensure against loss of
money or merchandise.
2.
Maintain control to ensure
proper use of all store keys, safe combinations and equipment passwords.
3.
Change videotapes in the
security system immediately after reporting to work and clocking in.
4.
View security tapes on a
regular basis to assess employee and store activity and performance in the
manager’s absence.
H.
Physical Requirements:
1.
Must be able to stand during
shift, to bend, stoop, squat, and twist.
2.
Must be able to life 50 lbs.
when moving merchandise, such as pop bibs, CO2 tanks, or when emptying trash
containers.
3.
Must be able to climb a
ladder to change light bulbs and gas price signs.
1.
Managers are required to
schedule themselves so that they are aware of conditions occurring on all
shifts.
2.
Effective Store Managers
report that the job requires a manager’s attention 45 hours per week or more.
3.
So that upper management and
the staff at the corporate office know when a manager can be reached by
telephone or in person, managers
of a 24 hour store should be at their store from at least
hours
should be at their store from
4.
Store Managers are required
to work the cash register in order to stay within their hour allotment.
5.
Managers will work a shift
other than when an assistant manager is scheduled. Exceptions to this could be for shifts where
a grocery truck
delivery is being made or for training a new employee.
J.
Government Regulations:
Assures understanding and compliance of all
store employees of Federal, State, and Local Regulations.
III.
The Requirements for the Job are:
(Note: These factors constitute “essential functions” of the job.)
A.
Be able to read, understand,
and write the English language at the eighth-grade level;
B.
Be able to perform
arithmetical calculations at the eighth-grade level in order to be able to make
change, complete shift reports, account for
numbers of a variety of products during vendor check-in, and be able to
complete daily bookkeeping functions;
C.
Have sufficient visual
ability to check identification and process money orders;
D.
Be able to read and
understand instructions for operating electronic cash registers and other
equipment;
E.
Be able to lift up to 50
pounds, carrying cases of milk cartons and soft drinks, beer and juice
containers, etc. at least once per shift;
F.
Be able to stock shelves and
coolers;
G.
Be able to reach to a fire
by lifting a fire extinguisher weighing 10 to 20 pounds and moving it to the
fire area;
H.
Be able to bend in order to
pull up a metal plate weighing 20 pounds;
J.
Be able to climb a ladder to
clean windows, change gas prices, and to change light bulbs;
K.
Be able to speak and
understand English, including the ability to hear the spoken word;
L.
Be able to sweep and mop
floors, dust shelves, and lift and carry out trash containers and place in an
outside bin;
M. Be able to clean the parking lot and grounds
surrounding the convenience store;
N.
Be able to enter and work in
a cooler at a temperature of 35 to 45 degrees up to 30 to 60 minutes at a time.
O.
Be able to stand during
shift, to bend, stretch, and squat.
P.
Be 21 years of age or older
when working in a store which holds a liquor license.
IV.
Disclaimer
The list of Requirements, Duties and Responsibilities is not exhaustive
but is merely the most accurate list for the current job. Management reserves the right to revise the
job description and to require that other tasks be performed when the
circumstances of the job change (for example, emergencies, and changes in personnel,
workload or technical development). All employees of Git ‘N